For many big rig drivers, their first experience with a truck collision center occurs when they have an accident or their rig needs emergency repairs. Which truck collision center you choose to work with is an important decision and one that can have long term ramifications. During such a stressful time, it can be difficult to know if youâ€™ve chosen the right truck collision center. If you want to ensure that you choose the right truck collision center, here are a few considerations youâ€™ll need to take into account:
Does the truck collision center offer a warranty on their work?
The insurance provider for your rig may attempt to dictate which truck collision center you can have your 18 wheeler repaired at, but ultimately, the choice is left to your discretion. The plain truth is that the collision center that repairs your rig will provide the warranty for repairs â€“ not the insurance company. Look for a truck collision center
that offers written warranties and satisfaction guarantees on the work they perform.
Do they use OEM or non-factory parts in their repairs?
Use of original manufacturer (OEM) or non-factory parts will produce a significant impact on the overall quality of the work the repair center performs. Most industry experts agree that OEM parts for your big rig offer more seamless repair and a higher quality. Because OEM components are patented, they cannot be reproduced exactly, and aftermarket parts will never fit as well as OEM components do. For your protection on the highways, and the protection of those around you, you should always choose a truck collision center that uses only OEM parts.
Reputation and market goodwill matter â€“ a lot.
A truck collision center who has put forth a concentrated effort into maintaining a high quality of professional customer service, as well as goodwill within their community, will be considerably more likely to adhere to the professional standards of the trucking repair industry. A professional truck collision center will 1) put their clients and their needs first, 2) use only the highest quality of available parts in their repairs, and 3) provide comprehensive warranties to back up their work. When the repair center you choose has these qualities, you will be able to rest assured that your big rig is in good hands.
Finding a truck collision center that has the aforementioned qualities will require a certain amount of research on your part, but your rig is more than just an investment â€“ it is how you make your living. In the end, your efforts will pay off.
At our truck collision center, we work hard to ensure to provide our clients with superior customer service and the highest quality of repair work. We have a team of highly trained technicians and friendly customer service representatives who are ready and waiting to work with you. If you have recently been involved in an accident and would like to receive an estimate on the cost of repairing your rig, please contact us today.